Follow-up phone calls by pharmacists help patients after hospital discharge
A new British Journal of Clinical Pharmacology study illustrates the benefits of having clinical pharmacists follow up, by telephone, with patients at risk of having medication-related issues after hospital discharge. The aim is to help patients manage their medications effectively.
In the study, patients who received such pharmacist-led, post-discharge telephone follow-up were matched with patients in a control group. All patients in the study had been prescribed multiple medicines for the management of their medical conditions.
The intervention reduced 30- and 90-day hospital readmission rates by 9.9 percent and 15.2 percent, respectively, compared with controls. The intervention also had positive effects on time to hospital readmission, length of hospital stay upon readmission, healthcare costs, patient beliefs about medicines, patient adherence to their medications, and patient satisfaction.
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